Frequently Asked Questions!
Find quick answers about bookings, drop-offs, pickups, and security.
Luggate is a convenient same-day luggage storage platform that connects travelers with trusted storage locations.
Choose a location, select your dates and bag quantity, then complete your booking online. Show your booking code when you arrive for drop-off.
At drop-off, present your booking code to the store staff. When you return, the staff will verify your booking before handing your bags back to you.
Luggate works with trusted partner locations and provides a secure process for storing and returning bags during your booking window.
Yes. Eligible bookings can be cancelled from your bookings page, and any applicable wallet credit will be shown before you confirm the cancellation.